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SALON POLICIES
In order to fully enjoy our services we would like you to read our polices.
General
- please arrive 15 minutes prior to your appointment
- please turn off your cell phones
Walk – Ins
Walk-ins are of course welcome, but are not guaranteed, as all of our salon and spa professionals work with pre scheduled appointments. We'd advise you to book ahead in order to reserve a specific time and day
Gift Certificates
Gift Certificates can be purchase at the salon or over the phone, and can be mailed if requested. Gift Certificates are not refundable, non-transferable and must be brought to the appointment to receive the service
Retail Refund
Refunds must occur 7 days from original purchase date and all packaging must be intact.
Payments
Forms of payment accepted are as follows: cash, credit cards (Visa, Master Card, Amex and Debit), personal local checks and Sisters' Salon & Spa Gift Certificates.
Returned Checks
You are held accountable and responsible for any bank charges for returned checks as well as any collections.
Cancellation Policy
A minimum of 12 hours advance notice is appropriate for all cancellations or schedule changes. Clients will be billed 50% of the cost of their services for scheduled appointments not cancelled with the appropriate notice. All services missed are subject to a charge of 100% of the service booked. Please call us within the time requested and we will assist you with rescheduling/modifying your appointments. A credit card is required to schedule a services totaling more than $75.